Never Split the Difference by Chris Voss Motivational Interviewing by William R. Miller Just Listen by Mark Goulston A Manual for Creating Atheists by Peter. Goulston, a psychologist, consultant, author and frequent contributor on TV, has written an insightful and example-laden book that explores. Embrace Possibility book notes for Mark Goulston’s Just Listen: Discover the Secret to Getting Through to Absolutely Anyone.

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With the help of this groundbreaking book readers will be able to turn jjst “impossible” and “unreachable” people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends.

Just Listen: Discover the Secret to Getting Through to Absolutely Anyone by Mark Goulston

Goodreads helps you keep track of books you want to gkulston. To a certain extent that’s true, as I have met many born persuaders; I call them “mentors” and can only hope to emulate them. Get where they are really coming from. Many of the examples he uses come from the business world, but then he would throw in these gem stories on interacting and listening better to teenagers.

The book would make a great tool to manipulate others, and it’s focus is not really towards helping others, as much as it is the one using the principles presented. This not only attracted the audience but also showed how he is real great communicator who care reader’s think, for example from Sect I: Feb 07, Victoria rated it it was amazing.

Steps in a crisis: By doing the unexpected and apologizing yourself, the other person will shift out of defensive mode and tend to mirror your humility and concern. You can apply the practical principles of this book to your personal and professional relationships. When you make people goulsyon important, you give them a gift that’s beyond price.


Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

Books by Mark Goulston. Most poeple reading this book don’t care about neurons and neurotransmitter.

The author has however managed to present the skills in a simple way so you can implement some of the skills from the book right after reading it. Direct questions make people think you’re talking at them.

Ask questions that demonstrate that you want to learn more, e. Notice what they are noticing.

Please connect with me to ask questions or leave comments about this episode or the podcast in general, and there are several good ways to do this:. He lives in Los Angeles.

Use this if you’re dealing with someone who has the skills and ability to do the job, but isn’t giving it percent.

What a fantastic book, I thoroughly enjoyed this book. It has This is going to the list of my top recommended leadership and self-growth books both for corporate professionals as well as business owners. This really spoke to me, I appreciated the authors tone and ideas.

Invite people into a conversation with fill-in-the-blanks approach rather than asking questions that put them on the defensive.

Some of his lines seem better in a textbook than active use, but others are purely brilliant. Nine Core Rules 1. And Mark is the first to call out the nut jobs that will abuse the techniques he shares. It offers real practical advice that make you think and put into action. This is one area everyone could improve on. There are a lot of interesting and salient points made in this book about connecting with people. Jan 10, Ha Truong rated it really liked it.


I’ll be checking out the rest of his work after this! If you want to learn how to reach out to people in your family, work, community, or even total strangers, you will definitely learn a lot of useful lessons from Mark Goulston in his book Just Listen. If you want to open the lines of communication, open your own mind first to determine who they really are.

I appreciate very much the author’s attempt to codify what exactly it takes to be a person who is a “natural” persuader and I’ve already started practicing his techniques. Remorse, Restitution, Rehabilitation, and Requesting forgiveness.

Ask your friends, relatives and coworkers. It’s always great to hear from you. Episode Introduction Mark Goulston is a business consultant, coach, speaker, former FBI hostage negotiation trainer, and psychiatrist. So we need to move beyond transacting to relating by asking questions that let the other person tell you: